At this Toronto long-term-care home, a little extra money has paid off handsomely — with time, respect and attention for residents
"It’s not just an exercise in kindness. Independent research shows that the residents living in the U.S.-based Green House Project homes (small households) have deeper relationships with staff, fewer trips to the hospital emergency department and fewer pressure ulcers or urinary-tract infections — conditions that can be serious for older adults and costly to the health-care system."